Code of Ethics

1. Building a therapeutic relationship

Counselor need to foster a sense of balance and security in clients, in order to build a therapeutic relationship based on trust and respect. Counselors actively strive for better understanding of clients’ diverse culture to provide quality counseling services.

2. Confidentiality

All information shared in counseling is kept confidential. In some instances, the counselor’s supervisor might get to know some general information about a case to assist the counselor in helping their client. However, all identifying information will still be kept private. Likewise, private information about counselor such as phone number, address, family status are also kept confidential. All contacts between clients and counselors are kept professional within the counseling setting.

3. Person-centered approach

The goals of Person-centered counseling are increased self-esteem; greater openness to experience; lower levels of defensiveness, guilt, insecurity; and more positive relationships with others. Rather than using techniques, counselors rely on the creation of a strong counseling relationship to build a non-judgmental, accepting, empathic, and genuine relationship to help clients change in ways they both deem appropriate.

4. Respect and Accept

Clients are treated with unconditional positive regards, in an open and safe environment. Counselors do not judge nor criticize client. Counselors use counseling skills and the therapeutic relationship to help clients open up and figure out themselves, as well as their problems and solutions.

5. Listen

Counselors actively listens to clients during the counseling process. Therefore, clients should be talking and working more than counselors.

6. Empathy

Counselors put themselves in clients’ shoes to understand the problem, thoughts, feelings, and behaviors that clients experienced.

7. Do no harm

Counselors act to avoid harming their clients and to minimize or to remedy unavoidable or unanticipated harm. Sexual and/or romantic counselor–client interactions or relationships with current clients, their romantic partners, or their family members are prohibited. This prohibition applies to both in-person and electronic interactions or relationships.

8. Receiving gifts

Counselors understand the challenges of accepting gifts from clients and recognize that in some cultures, small gifts are a token of respect and gratitude. When determining whether to accept a gift from clients, counselors take into account the therapeutic relationship, the monetary value of the gift, the client’s motivation for giving the gift, and the counselor’s motivation for wanting to accept or decline the gift.

9. Avoid dual relationship with client

Counselors are prohibited from engaging in counseling relationships with friends or family members with whom they have an inability to remain objective.

10. Personal Values

Counselors are aware of—and avoid imposing—their own values, attitudes, beliefs, and  behaviors.  Counselors respect the diversity of clients and seek training in areas in which they are at risk of imposing their values onto clients, especially when the counselor’s values are inconsistent with the client’s goals or are discriminatory in nature.



  Landmark Plus Building, LP 03-10, 208 Nguyen Huu Canh Street, Ward 22, Binh Thanh District, Ho Chi Minh City
  1900 6233 – 087 300 6848
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